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If you have a problem, concern, or complaint about any part of our service, please tell us so we can try to fix the problem. You may contact our internal disputes service by telephoning 0800 BROKER or by email admin@quantumfinance.co.nz, or in writing to PO Box 5301, Frankton, Hamilton 3242
If we cannot agree on how to resolve the issue, you can contact Financial Services Complaints Ltd. This service will cost you nothing and will help us resolve any disagreements. You can contact FSCL – Financial Services Complaints Ltd. by emailing info@fscl.org.nz, calling Financial Services Complaints Ltd, On 0800 347 257 or in writing to Financial Services Complaints Ltd, P O Box 5967, Lambton Quay, Wellington, 6145
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